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CAVIUS Australia PTY Limited

PO BOX 6126, Yatala DC  QLD  4207

Support

INSTALLATION VIDEOS

User Guides

To download one of our product User Guides, please click below.

CAV10 Smoke Alarm User Guide (Model: 2008-002)
CAV10 Smoke Alarm User Guide (Model: 2006-001)
CAV10 Thermal Heat Alarm User Guide (Model: 3002-001)
CAVTH10 Thermal Heat Alarm User Guide (Model: 3004-001)
Wireless Smoke Alarm
Wireless Thermal Heat Alarm
Mains Powered Smoke Alarm

Frequently asked questions

My smoke alarm keeps alarming, but there is no smoke?
How to test and maintain my smoke alarm?
How many smoke alarms do I need?
Where is the best location to install a smoke alarm?
What standard is required for smoke alarms in Australia?
Why should I choose to purchase a more expensive alarm versus the cheap alarms on the market?
When should I replace my smoke alarm?
My alarm does not sound when I press the test button?
How often should I test my alarms?
What should I do if my smoke alarm beeps?
How does my smoke alarm work?
What should I do if I’m having an alarm triggering?
What is a smoke alarm?
Troubleshooting: Wireless Smoke Alarms
My smoke alarm keeps alarming, but there is no smoke?

First you can press the hush button on your alarm, this will pause the alarm for 10 minutes. 95% of the time, false alarms can be alleviated with some simple maintenance.  Dust or insects can enter the smoke chamber and cause false alarms, this can be solved by vacuuming around the mesh chamber on a low setting.

The other reason for false alarms maybe humidity or the location is too close to the bathroom, steam will set off all smoke alarms. In this case, its best to relocate the smoke alarm away from the bathroom.

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How to test and maintain my smoke alarm?

After installation, its best practice to test your alarm by pressing the test button (this is the entire bottom surface of the alarm). You may need to wait 8 seconds for the alarm to power up.

To maintain your smoke alarm, vacuum around the smoke chamber regularly. Dust may accumulate inside the mesh even if it looks clean outside.
Do not use water or households’ products to clean your product.

How many smoke alarms do I need?

One smoke alarm within 3 meters of every bedroom door and one of each level. Ideally you want to install one smoke alarm in reach room.

Queensland have implemented new legislation that require a smoke alarm in every bedroom, hallway and most likely path of travel. Check out the Queensland Compliance page for further details.

Where is the best location to install a smoke alarm?

The best location for any smoke alarm is on the ceiling and in the centre of the room they are intended to protect. The alarm will operate normally if installed on a wall, however this can add minutes to the detection time, which are valuable in the event of a fire.

We recommend installing the alarm at least 30cm from the corner where the ceiling and wall join and 50cm from the apex of a cathedral ceiling.

Both of these areas are referred to as ‘Dead Air Zones’, with ‘Dead Air Zones’, oxygen will gather in these areas.

What standard is required for smoke alarms in Australia?

Any smoke alarm installed in your home or rental property must contain AS3786:2014 standards. No other international standards are approved for Australian residential dwellings.
Never install an alarm without correct certification – it can jeopardize your life.

Why should I choose to purchase a more expensive alarm versus the cheap alarms on the market?

The higher price of smoke alarms often reflects the quality of the components used and will often contain a longer battery life. The more level of quality, the higher the cost becomes. All CAVIUS alarms are 100% tested for sensitivity, sounds, power consumption and many other points. The manufacturing set up is audited by AFNOR and CNPP from France, one of the worlds best test institutes. Samples from all production batches are sent to an independent testing institute for additional testing – all to secure the worlds safest alarms for you.

When should I replace my smoke alarm?

All smoke alarms have a 10 year lifetime and expiry date. You will find the CAVIUS expiry date on the product label at the base of the alarm

My alarm does not sound when I press the test button?

Ensure the alarm is clicked firmly into the mounting base. The red activation button needs to pressed down entirely to power the alarm.

How often should I test my alarms?

We recommend that you do a visual check (the LED will flash every 48 seconds indicating the alarm is operational) every week. We also recommend pressing the test button on the alarm once per month.

What should I do if my smoke alarm beeps?

A short beep every 48 seconds may indicate the end of life of you battery. If the alarm is well before the 10 year life, the alarm may not quite be clicked into the base properly. Take the alarm out and re-click back into the base. You should hear and feel the click – similar to a seat belt.

How does my smoke alarm work?

CAVIUS smoke alarms are using photoelectric technology enclosed in what we call the ‘smoke chamber’. This smoke chamber contains a LED which will emit light on a photocell receiver. When smoke particles goes into the smoke chamber, it will reflect in the beam and will trigger the alarm.

What should I do if I’m having an alarm triggering?

Alert young children and seniors.
Leave the house following the escape route. Every second is important, do not loose time collecting valuable objects.
Stay close to the ground if the air is charged with smoke. Do not breathe completely and cover your mouth with a wet cloth if possible.
Once outside your house, call emergency services.

What is a smoke alarm?

Smoke alarm is an electronic fire security device which will early sense smoke to warn occupants with a loud siren so they can get out before being intoxicated by smoke. (80% of fire deaths are due to inhalation of toxic smoke)

Troubleshooting: Wireless Smoke Alarms

False Alarms:

    1. The alarm that has been activated will be the only alarm that flashes red.
    2. Dust particles and insects can get in and live inside the chamber, when a draft comes the dust will cut out the optical light and create a false alarm. The alarm will need to be vacuumed as part of maintenance.
    3. The location may need to be changed. In areas where steam or high humidity gathers, this will sometimes trigger a false alarm.
    4. EMC Electromagnetic fields can interfere with the electronics of the smoke alarm. These fields are often formed around fluorescent lamps, “down lights”, transformers for light, fuse boxes, fan motors etc. – Always install the smoke alarm at least 100cm from this type of equipment. NOTE: EMC does not drain the battery.

The alarm won’t interconnect with the other Wireless Family alarms:

      1. Check first the alarm has been placed into ‘LEARN’ mode. The ‘LEARN’ mode switch can be found at the back of the alarm.
      2. Try reprogramming the entire family of alarms. This can be done by placing all the alarms into ‘LEARN’ mode and pressing down on one of the alarms – this becomes the ‘Master’. Any new codes generated and learnt by the alarms will override old codes.
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